Shipping Information

When will I get my Goods?

Castledex offers FOX COURIERS, TNT, Startrack Express for Shipping within Australia. 

Kolorkode Orders within Australia can be expected approximately 1-5 working days after the order is dispatched. Orders usually leave the warehouse within 1-2 Working Days.

For Perth Metro cases, delivery can be expected the day after dispatch.  For larger items delivery may be via TNT or Startrack and can vary from 2-7 working days. Please contact us if you require tracking information. 

Deliveries to New Zealand can be expected 4-10 Working Days after order is received.

Castledex endeavours to deliver goods on time wherever possible. 

How much will delivered goods cost me Within Australia?

All Orders within Perth Metro will incur a shipping fee of $15.00

Orders outside of Perth Metro will incur a shipping fee based on weight and based on Postcode. This shipping fee will be calculated on checkout.

Please note that it is your responsibility to ensure someone is at your requested address when the goods are to be delivered. Castledex uses FOX COURIERS for security and as such we require a signature of someone when the goods are received. It is for this reason that we recommend delivery to a business address. Alternatively if you are not home, the parcel will be delivered to your local post office.

Do you deliver Overseas?

Please contact us on 08 6241 2430 to discuss ordering from overseas.

All Orders will be subject to the terms and conditions set out in the Terms and Conditions. 

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